Products & Philosophy

  • Kasaya uniquely blends the ancient wisdom of Ayurveda with the minimalist ethos of Danish skincare.

    Unlike conventional products that focus on quick fixes, our formulations support your skin's microbiome health for deep, long-lasting wellness.

    Each ingredient is carefully selected for both its proven effectiveness and purity, creating lightweight, high-performance skincare that delivers visible results without compromising on sustainability.

  • Yes! Our products are formulated to support optimal skin microbiome health, making them suitable for all skin types. Those with sensitive or compromised skin will particularly benefit from our gentle yet effective formulations that strengthen the skin barrier.

    Our prebiotics and probiotics work to balance your skin's natural ecosystem, addressing concerns from sensitivity and acne to dryness and premature aging.

  • Prebiotic and probiotic skincare nurtures your skin's microbiome—the ecosystem of beneficial organisms that form your first line of defense.

    This approach helps strengthen your skin's natural protective barrier by feeding beneficial bacteria, introducing live cultures that reduce inflammation, and offering bioactive compounds that accelerate skin renewal.

    This novel method helps combat sensitivity, acne, dryness, and premature aging by supporting your skin's inherent health mechanisms.

  • Absolutely. All Kasaya products are formulated with clean, natural ingredients that are safe to use during pregnancy and breastfeeding. We avoid harmful chemicals, synthetic fragrances, and other potentially irritating ingredients that might cause concern during this special time.

    However, as with any skincare product, we recommend consulting with your healthcare provider if you have specific concerns.

Ingredients & Quality

  • No. We never use synthetic fragrances in our formulations. Any scent in our products comes exclusively from natural botanical ingredients and essential oils.

    This aligns with our commitment to pure, non-irritating formulations that support your skin's natural defenses.

  • Yes! Since our products are naturally formulated without excessive processing or refinement, you may occasionally notice natural sediment or slight variations in texture.

    This is actually a sign of our commitment to preserving the full spectrum of beneficial compounds in our ingredients. Simply shake the product gently before use to distribute these beneficial components.

  • Our formulations blend precious Ayurvedic ingredients like saffron, ashwagandha, gotu kola, and kumkumadi oil with Nordic superfoods including cloudberry, sea buckthorn, bilberry, and birch sap.

    Each ingredient is selected for its specific skincare benefits and combined to maximize effectiveness while supporting skin microbiome health.

  • Our products are best used within 24 months from the manufacturing date and within 6 months after opening. To maintain optimal quality, store your products in a cool, dark place away from direct sunlight.

    Always ensure the container is clean and tightly closed after each use.

Payments & Orders

  • We accept all major credit cards (Visa, Mastercard), and UPI (Razorpay, Paytm, Google Pay, etc).
    All transactions are processed securely through our payment gateway.

  • For detailed information about our payment processing and security measures, please visit our Privacy Policy page. If you have specific questions, our customer service team is available to assist you at hello@kasayalife.com.

  • Absolutely. Your security is our priority. We use industry-standard SSL encryption to protect all personal and payment information.

    We comply with PCI DSS standards and never store your full credit card details on our servers. All payment processing is handled through secure, trusted payment gateways.

  • Yes, we offer refunds for unused/unopened products in their original packaging within 14 days of purchase. Simply contact our customer service team at returns@kasayalife.com to initiate the process.

    Please note that for hygiene reasons, we cannot accept returns of opened products unless they are defective.

Shipping & Returns

  • We process orders within 2-3 business days.

    After shipment, delivery typically takes 3-5 business days for domestic orders. International shipping may take 7-14 business days depending on your location and local customs processing.

  • Currently, we only ship within India. We're working on expanding our shipping capabilities to international markets in the future.

    For customers within India, we offer reliable delivery to all states and union territories with estimated delivery times and shipping rates calculated at checkout based on your location.

  • Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..

  • Refunds include the full product price minus shipping costs. For orders that qualified for free shipping, a standard shipping fee will be deducted from your refund amount.

    Return shipping costs are the responsibility of the customer unless the return is due to a defective product or our error, in which case we will cover return shipping costs and provide a full refund including original shipping charges.